Feb. 23, 2022

Amoura Productions Scheduling Supervisor

Confidential Kansas City, Kansas

Amoura Productions is a premier real estate and architectural photography company currently servicing multiple cities including Omaha NE, Kansas City, Austin TX, among others. We are looking for a driven Scheduling Supervisor with great communication skills. Tasks would include: \\- Answering incoming calls and emails (communicate services, policies) \\- Schedule an array of services to various contractors in a way that maximizes efficiency (manage schedules of multiple photographers across multiple cities) \\- Ensure client satisfaction (work to rectify issues, push for package upgrades as needed, review phone recordings) \\- Manage pool of photography contractors (problem solve issues in the field across multiple departments, address issues as they arise in the field) \\- Create and manage work orders for clients using an in- house system Ideal Skills: \\- Excellent spoken and written communication skills \\- Working in a fast-paced, transaction-heavy environment \\- Able to respond to time-sensitive issues and resolve them as quickly as possible \\- Able to handle multiple cross-departmental responsibilities \\- Highly organized with great attention to detail Program/software familiarity: \\- Slack \\- Google Suite \\- Dubber \\- Jotform \\- Rackspace email \\- Service Fusion

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