AV Events Technician L3

The AV Events team, a collective of professionals providing AV technical pre-production, equipment recommendations, and live event technical execution, is seeking an AV Events Specialist. This role involves acting as the primary contact for technical support in premier screening theaters/event production spaces, including virtual and hybrid events on Google Meet and Zoom platforms. The AV Events Specialist will serve as a Technical Director, Lead Video Engineer, and/or Technical Production Manager, directing the setup of video systems, operating the Video Switcher, and managing overall show production.

**Responsibilities**

* Act as event production Technical Director, Lead Video Engineer, and/or Technical Production Manager, adapting to show needs
* Set up, configure, operate, and facilitate support for event production spaces
* Serve as the primary point of contact for all audio, video, and broadcast production needs
* Use and follow the run-of-show document as a guide for proper show flow details
* Partner with other crew members on the execution of elements before and during shows
* Attend pre-show production meetings to review responsibilities
* Ensure testing of all show playback elements for proper playout
* Ensure all switchers, graphics, mixers, microphones, and ancillary gear are in working order
* Understand roles and responsibilities of an AV production team on events
* Reset space after events to pre-production standards
* Note any equipment failures and escalate to the AV team through the ticket system
* Previous experience supporting hybrid and virtual event platforms and workflows
* Assist with inventory management and quality control for client-owned equipment

**Skills**

* Bachelor's degree, industry-related experience, or certifications (AVIXA CTS, CompTIA A+)
Customer service experience

**Audio**

* Digital Audio Consoles: Intermediate to advanced proficiency with CL, TF or DM series (building mixes, live mixing, monitoring, and signal path troubleshooting).
* Wireless Systems & RF: Experienced with Shure Wireless Workbench and RF coordination, along with lavalier mic placement techniques.
* Networked Audio: Experienced with Dante Controller for basic subscription routing and troubleshooting.
* Video Camera Operation: Skilled in simultaneously controlling multiple PTZ cameras while also switching video.
* Video Switching & Routing: Hands-on experience with Ross Carbonite (or similar)—building looks, programming PiPs and transitions, live switching, and real-time troubleshooting. Experience with Ross Ultrix routers is a big plus.
* Video Routing: Experience with Ross Ultrix routers is a big plus.
* Network Video: Familiar with connecting NDI devices, not required but will come in handy.
* LED Walls: Familiar with best practices for optimizing content for LED walls as well as basic troubleshooting.
* Passionate about Video: Passionate about video technicals (camera and sensor types, frame rates, resolutions, routers, codecs, and container formats) is a big plus.

**Lighting**

* Familiarity with building and recording looks.
* Familiarity with ETC Lighting consoles.

**VC & Streaming**

* Video Conferencing:
+ Highly experienced with video conferencing best practices and limitations.
+ Highly experienced with coaching virtual participants.
+ A passion for keeping up-to-speed with new features in apps like Google Meet and Zoom Webinar.
* Recording & Encoders: Fundamental experience operating recording/streaming encoders (AJA, Epiphan, Elemental, etc.)
* Live Streaming & Virtual Events: Experienced with virtual/live-stream event production and directing crew on comms (YouTube, BrandLive, Twitch, Zoom Webinars) is a big plus.
* Detail-oriented and motivated self-starter
* Ability to prioritize departmental functions and meet deadlines
* Adaptability and ability to work well with varied personalities and teams across the enterprise
* High level of professionalism, emotional intelligence, and ability to maintain composure under pressure (particularly with A-list talent or executives)
* Ability to work independently with minimal guidance but willing to ask the right questions when needed
* Effective communication skills and ability to collaborate in a team environment
* Attentive to tickets and Slack channels, responding in a timely and concise manner