Aug. 3, 2018

Client Service Specialist

TWA Photographic Artists Lombard, Illinois

TWA Photographic Artists, is in need of a Client Service Specialist to join our team! Our Client Service Specialist is a unique roll, combining both sales and customer service to deliver a memorable experience while increasing sales and delivering A+ customer service. We are in search of a candidate with passion, energy, intellect and drive that can bring fresh ideas and a dedication to growing, fast paced wedding photography studio. This individual will operate with a sense of high urgency, be highly self-motivated and team-oriented who is willing to go the extra mile.

The successful candidate will be a customer-focused, sales driven, team player who is eager to grow with our company. Responsibilities include but are not limited to:
• Must be detail-oriented
• Exceptional communication skills
• Comfortable using phone as primary platform of communication
• Speed, accuracy, and proper grammar usage mandatory
• Ability to multi-task
• Customer-focused mindset
• Working closely with a team of Inside Sales consultants to successfully reach monthly appointment/sales goals
• Face to Face sales experience
• Computer-efficient (Outlook, Excel, QuickBooks)
• Highly motivated and self-directed
• Outgoing, humorous & friendly personality
• Travel to our Chicago and Schaumburg locations once per week

Company Culture
Employees love the culture at TWA: our small size creates a supportive and fun environment where every voice is heard and every opinion is valued. Those voices drive our innovation in our fast-paced and strategic business. We strive to create a family-type environment for our employees where they can come to work knowing that we want what is best for them and we want them to grow their individual talents and skills. We are a very tight-knit group, and work very unitedly as a whole.

The people who serve our couples are top-notch-- they're experienced, smart, passionate about their work and excellent with customers. TWA's culture supports our people, fosters collaboration, encourages them to rethink conventional wisdom and demands that they deliver exceptional solutions. We are a work hard, play hard group and as an incredibly driven group of individuals, we are a powerhouse in the industry.

Job Details
This is a full-time position, with an hourly pay starting at $12.50 an hour plus commision DOE with benefits including paid vacation and 401k. The hours for the position are Monday/Tuesday/Thursday 12:30pm-9:00pm and Wednesday/Friday 9:00am-5:00pm. Please email resume. NO phone calls.

Timothy Whaley & Associates, Photographic Artists is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified employees and applicants for employment without regards to race, color, sex, age, religion, national origin, mental or physical disability, veteran status, citizenship status (provided the employee is authorized to work in this country), sexual orientation, ancestry, marital status, or any other category protected by law.

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