Customer Service

OVERVIEW: Established distribution company is looking for a highly motivated individual to join our team starting as a Customer Service Representative (CSR). The ideal candidate is punctual, can identify business opportunities, takes ownership over duties, and will provide ideas and energy to help further grow our business. RESPONSIBILITIES: · Receive inbound calls from customers · Enter and process orders · Address customer service needs · Contact vendors · General office support and database maintenance · Inputting new product information and basic computer tasks · Maintain full knowledge of new and existing products · Learn the business operations and become a valued member of our team SKILLS/QUALIFICATIONS: · 2+ years college preferred · Professional phone and business etiquette · Positive, welcoming, and friendly attitude · Curiosity and a desire to learn · Self-reliant, task oriented · An ability to create, plan, organize, and effectively communicate and write · Proficiency in Microsoft Office suite (Outlook, Word, Excel) Candidates with the following work experience or skill sets will receive additional consideration: · Procurement, logistics, harmonized codes, import/export · Digital photography · Adobe Suite including but not limited to Photoshop, InDesign, Lightroom · MS Access database development, SQL, Visual Basic · Google Ads, Paid Search, Google Analytics or similar analytics apps · Social Media, Email Marketing · HTML, CSS, Javascript, Flexbox/Bootstrap Business hours are 8:00am to 5:00pm Monday through Friday. Reply to this ad by e-mail with resume and cover letter. Rate of Pay: Depends on Experience