You not only suggest areas for improvement, but provide thoughtful solutions based on your experience on the front lines and deep understanding of customer needs and motivations. Our customers may not lie on a couch when you speak to them, but you might as well have a PHD when it comes to handling them. Advisor: Customers trust you to help them make the right decision, even if that means talking them out of an order. A referral is far more valuable than a sale, because it reflects that we (and you) are a trusted advisor. Your in-depth knowledge of our ...Create an account to see the full posting, access our search engine, and more.