We also sell bicycles and bike accessories through our website at www.AMainCycling.com. Job Title: Customer Service RC Technician Reports to: Customer Service Manager, Customer Service Supervisor FLSA: Non-Exempt Summary: Significant experience in the hobby with RC cars, planes, multirotors, or boats is necessary to apply for a role as a Customer Service RC Technician. Recognize, document, and alert the CS Supervisor of trends in customer calls 25.Verification of inventory through the Distribution Center (discrepancies) by taking the initiative to research and identify merchandise 26.Understand company return and exchange policies. Must be able to distinguish characteristics of products and represent in a fashion that will engage the customer. Ability to work and multi-task in a fast-paced, growing business environment 6\\.
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