When Deksia gives a business a fighting chance, it also supports their employees, community, clients, and customers. • Responsibilities: • Communicate necessary project updates to clients and team members • Document key information for client approval at key project milestones to ensure alignment with expectations • Competencies: • Understanding of the production process from start to finish • Clear and concise communication Role 2: Technical knowledge of services • Summary: This individual is responsible for managing the visual content production process, including photography and videography, to meet the agency's standards and client expectations promptly. • Responsibilities: • Educate employees and clients on recommended approaches • Project decisions from sale to delivery • Set and meet client expectations • Competencies: • Minimum of 6 years of industry experience • Proficiency in project logistic planning • Understanding of strategy and types of content placements available • Accurate tracking of time and management of a specialist • Problem analysis to be able to diagnose customer issues Role 4: Talent Development & Education • Summary: The director is responsible for fostering the growth and proficiency of the creative team while staying up-to-date on industry advancements.
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