Front Desk & Client Experience Coordinator

Front Desk & Client Experience CoordinatorEye Wander Photography | In-Studio | Full-Time

You’re the first voice they hear—make it count.At Eye Wander Photography, we believe a beautiful portrait experience starts with the very first phone call. We’re looking for someone kind, confident, and communicative to be the warm welcome and steady presence that guides each client’s first steps with us.

You’ll serve as our in-studio front desk support and phone guide—fielding calls, offering clear guidance, and sending thoughtful follow-ups with warmth and professionalism. If you're someone who enjoys meaningful conversations, can explain options clearly, and feels energized helping people feel at ease, this role is for you.

This role is a perfect fit if you:
• Have a background in teaching, customer service, or any role that required patient, clear communication
• Thrive in structured environments and are punctual, professional, and organized
• Love helping people feel confident in their decisions
• Can juggle friendly in-person greetings with incoming calls
• Feel right at home on a Mac computer and are comfortable learning new digital tools

What you'll be doing:
• Answering incoming phone calls (during regular weekday hours) with a friendly, informed voice
• Guiding callers through our session types—explaining what makes each one unique and helping them determine the best fit
• Sending follow-up emails with pricing and session details after calls
• Updating client records and tracking inquiries using our CRM tools (Mac-based)
• Welcoming occasional in-person walk-ins or scheduled clients in the studio
• Supporting the overall client experience with professionalism and warmth

What you won’t be doing:
• Making cold calls
• Working nights or weekends
• Managing full bookings or contracts (we’ve got systems and staff for that!)

You’ll love this job if:
• You're someone who lights up when connecting with people
• You can clearly explain a service or process in under five minutes
• You’re dependable, detail-oriented, and love a to-do list
• You can switch gears smoothly from in-person to phone conversations
• You love dogs—there are a few small pups in the studio regularly (they belong to the owner and are friendly and well-behaved)

Details:

Schedule: Monday–Friday, 9am–6pm (full-time, 40 hours/week)Location: On-site in Baton Rouge, LA (some hybrid flexibility possible after training)Pay: $18.50–$23/hour, depending on experience. Pay review at 6 months.

Benefits (after 90 days):
• Health
• Paid Time Off
• Parental Leave
• Flexible schedule
• On-the-job training

To apply:Send your resume and a short video of you talking to your camera (1 minute maximum) about why you’re a great fit. We’d also love for you to include a link to one of your social media profiles—this helps us get a sense of your communication style and personality. Email the videos along with resume to and copy .

Want to help people feel seen, valued, and understood—from the very first call? We’d love to meet you.

Job Type: Full-time

Pay: $18.50 - $23.00 per hour

Application Question(s):
• Explain your customer service work experience with high-end clientele.

Work Location: In person