Holiday Local Manager- Northwoods Mall (IL)

Job Details Our Local Manager Will Also • Promote a positive, collaborative environment and maintain our core values and policies • Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success • Determine staffing requirements and oversee hiring, onboarding, and training of all team members • Ensure daily operations are maintained as scheduled • Respond to all business calls or emails within a timely manner • Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets • Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork • Coach and develop team members to drive revenue, reduce cost and provide world class guest service • Establish and maintain positive and successful vendor relations with staff at all locations • Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability • Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery • Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location • Other duties required/assigned as detailed in Employment Agreement What We’re Looking For • Positive attitude and strong work ethic • Team player who can work independently and understands the importance of leadership • Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions • Ability to process sales transactions and comfortable with cash handling • Professional attire and good hygiene are a must • Available to attend mandatory pre-season training • Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays • Available to work a minimum of 40 hours a week or as needed We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Referrals increase your chances of interviewing at Cherry Hill Programs by 2x Sign in to set job alerts for “Local Manager” roles.