June 10, 2019

IT Assistant, Level 3 (Provisional) - Craig Newmark Graduate School of

Confidential New Jersey, New Jersey

in Journalism for students fluent in English and Spanish, and the nation's first M.A. - Oversees and troubleshoots the daily performance of equipment checkout operations and associated end-user curriculum and classroom support, including inspecting and discharging equipment, maintaining and updating data in an automated circulation system, and front-end user support; - Answers user inquiries regarding relevant equipment and systems for technical assistance or information and assists with routine AV/IT troubleshooting calls, questions, and initiatives; - Maintains records of daily data communication transactions, problems and actions taken, and other associated activities; - Proactively troubleshoots, assesses (tests), and coordinates the repair of checkout equipment ...

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