Item Management Specialist

In the Item Management Specialist role, you'll create high-quality written content for all products sold on ShopHQ’s digital platforms and manage multiple projects under tight deadlines. Excellent writing skills, a history of effective collaboration with company-wide teams, and a dedication to flawless execution are what you need to be a successful Item Management Specialist. •Follow Associated Press (AP) and ShopHQ style guidelines •Research and write additional product marketing content, crafting and editing copy to best perform the role of “digital sales host” online while applying SEO best practices •Maximize sales by assigning compelling cross-sells to products and becoming a highly knowledgeable product expert in specific merchandise categories •Merchandise products within the website’s department structure and taxonomy • Taking definitive action to improve the customer experience by troubleshooting challenges, investigating questions and developing resolutions to issues •Partner with Photography team, requesting and publishing all product images •Actively engage with Merchandising, Planning, QA/QC, Sales and Digital teams, acting as a point-person for web sales presentation and bridging the Digital/TV businesses •Work with Item Management leadership to make strategic recommendations for department objectives and execution process •Collaborate with the Legal & QA/QC departments to maintain FTC compliance online and within the mobile site •Use many technical applications daily, including Microsoft Suite and ShopHQ’s site merchandising and photography tools •Fulfill on-call rotation, monitoring and resolving PMT inbox issues and work orders •Other projects, initiatives and duties as assigned or B.S.) The individual in this role must be able to perform the essential job functions with or without a reasonable accommodation.