Medical Office Assistant – Part-Time

Experience working with children, especially those with trauma histories, is strongly preferred. This position is part-time, working 20 hours per week, and receives benefits (prorated at 50%). • Coordinate child medical evaluations with Law Enforcement, Child Protective Services (DSS), and the Medical Director • Coordinate with DSS/Law Enforcement to collect history and records prior to the exam • Prepare and support patients during sensitive forensic medical exams • Assist with evidence collection (e.g., sexual assault kits) and operate medical photography equipment • Maintain accurate and confidential medical records, including file creation, documentation, and compliance tracking • Coordinate insurance credentialing and re-credentialing for medical and mental health providers • File and manage billing claims, appeal denials as necessary • Stay informed of ongoing changes in Medicaid and private insurance policies to ensure accurate billing, coding, and reimbursement • Monitor and maintain medical supply inventory and clinical equipment, including AED system verification • Fulfill HIPAA Compliance Officer duties, including annual training compliance and policy updates • Provide notary services as needed • Participate in Multidisciplinary Team meetings and support overall CAPC operations • Respond to after-hours and weekend on-call responsibilities as needed • Associate’s degree in Medical Office Assisting, plus certification from an accredited institution as a Medical Office Assistant or Certified Medical Assistant; OR • High school diploma or GED equivalent plus certification from an accredited institution as a Medical Office Assistant or Certified Medical Assistant and 1 year of experience as a Medical Office Assistant; OR • High school diploma or GED equivalent and 2 years of experience as a Medical Office Assistant; OR • High school diploma or GED equivalent plus certification from an accredited institution as a Certified Nursing Assistant and 2 years of experience as a Medical Office Assistant Additional Requirements: • Excellent communication and interpersonal skills; ability to quickly and easily build rapport across populations • Strong knowledge of pediatric care, child development, and trauma-informed practices • Sufficient knowledge of child protection and law enforcement systems • Experience with HIPAA compliance, billing, coding, and insurance credentialing • Strong computer skills and record management skills • Ability to remain calm and supportive in high-pressure situations containing highly sensitive content • Strong organizational and multi-tasking skills • Must be dependable, self-motivated, and team-oriented • Ability to accept constructive criticism and make changes accordingly • Willingness/ability to work a flexible schedule, include evenings and occasional weekends as needed • This position is considered light work; ability to lift up to 20 pounds. Preferences: • Experience in pediatric or trauma-focused healthcare settings