Operations Manager

We are looking for an extremely talented manager to join our team. Job Responsibilities: \- Extensive knowledge of operations. \- Effectively manage team to develop strategies, processes and campaigns in their departments \- Perform strategic planning and execution to enhance profitability, productivity and efficiency throughout the company’s daily operations \- Interact regularly with executive team to ensure that company’s operational priorities are aligned with total company direction \- Create, track and improve KPIs to consistently deliver exceptional service to clients via phone, email and chat \- Effectively communicate with and manage team to company goals, vision and values \- Motivate, guide and lead team members through positive, empowering and productive leadership Knowledge, Skills & Abilities \- A passion for all things marketing \- 3+ years experience in a leadership position, managing team leads and individual contributors \- Excellent conflict resolution and mediation skills with both team & clients. (The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required.