Operations Specialist 1

B & H Job Description Operations Specialist I is a systems-based support role within the fulfillment operation. Provide guidance and direction to department employees during daily operations Monitor employee output, order flow, department progress, and operational performance Use operational reports, system data, and labor tools to identify trends, gaps, and follow-up needs. Experience providing work direction or guidance to hourly employees preferred Experience using warehouse systems, reporting tools, labor reports, or operational tracking systems Strong analytical skills with the ability to review data and identify performance trends Strong professional communication skills, both verbal and written Strong follow-up, organization, and problem-solving skills Proficiency in Microsoft Excel and operational reporting preferred Ability to work in a fast-paced fulfillment center environment Minimum of 4 years of consecutive experience with coordination/lead support in logistics, warehouse, fulfillment, or similar operations High school diploma or equivalent; some college or technical training preferred Maintain a professional and visible presence in the department Support employees while partnering with department leadership Use data and reporting to support better operational decisions Follow through on assignments, reporting, and employee-related follow-up Support a culture of safety, accountability, efficiency, and respect