Communication & Patient Care • Acquaint all new patients with the office procedures to which they will be exposed. Inform patients of the purpose of all tests personally performed and how they will be affected during the tests. Escort all patients from the waiting room for the data collection. • Maintain a smooth flow of patients to the physician, altering the test sequence as required. • When refracting technician is not present at the end of the day, turn off power to all equipment and dimmers, and cover camera equipment.
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