Optometry Assistant

EXPECTATIONS: • Arrives on time and adheres to set schedule • Consistently and openly communicates with supervisor and all staff • Provides prompt medical support; promotes a smooth patient flow; collects and records data accurately; maintains order of exam rooms, equipment and supplies • Provides basic education and information to patients, making sure patients’ questions are answered and anxieties alleviated and interfaces with community- oriented activities and staff • Achieves the organizational mission to provide health care access for all the members of the community. Focus on Scheduling: 2.0 Manages and maintains patient appointments; schedules according to standard for all services and staff as assigned 2.1 Interacts supportably with patients regarding procedures for available service; orients patients to required information needed at time of service for optimum care; provides patients with awareness of general procedure costs 2.2 Coordinates with Optometrist schedule to maximize appointment availability with patients concerning rescheduling reasons and alternatives 2.3 Acts as back-up to Telephone Receptionist Focus on Cashier Duties: 3.0 Performs cashier and collection duties in accordance with Camarena policies and procedures; computes fees and collect payment for services; 3.1 Maintains and submits organized and balanced daily ledger with corresponding edit sheets to Billing Department on a timely basis 3.2 Collects and submits payments and maintains cash box available for change 3.3 Submits daily patient flow counts to designated staff 3.4 Collects appropriate payment according to standards Focus on Patients: 4.0 Prepares patient for vision examination, assists in testing for near and far acuity, depth perception, macula integrity, color perception, and visual field, utilizing ocular testing apparatus. Treats them with respect, gives them the quality they expect and deserve and responds immediately to their concerns. 6.6 Helps the providers maintain pace by keeping them informed of patients that are ready. 7.10 Participates in health center in-services; listens to and respects others’ ideas 7.11 As a team member of Camarena Health the Optometrist Assistant respects and protects information regarding patients and other team members and abides by the rules of the Confidentiality Protocol.