Who We Are We are known for our efficiency, accuracy, high-quality results, and innovative systems — all driven by a deep respect for the memories we help protect. This role is ideal for someone who is data-minded, technically inclined, and highly detail-oriented—someone who finds genuine satisfaction in solving complex organizational puzzles through structured, repeatable workflows. If you share our belief in the importance of making family memories accessible again, we hope you will apply! Key Responsibilities • Collection Organization: Arrange printed and digital photos chronologically and/or by event using contextual clues, metadata, and investigative research • Media Ingestion: Analyze and consolidate digital photos from cloud services, hard drives, memory cards, and legacy media • Precision Digitization: Scan prints, slides, negatives, albums, and memorabilia using professional equipment and high-volume workflows • Video Processing: Convert analog video to digital formats, segmenting and labeling individual scenes for easy client access • Metadata & Data Integrity: Apply captions, dates, keywords, and facial recognition; identify and resolve duplicate files or incorrect date information to ensure a clean, chronological, and searchable archive • Technical Editing: Perform tasks such as cropping, color correction, and isolating individual images from album scans • Client Deliverables: Assist with creating photo albums, slideshows, and memory websites to transform collections into enjoyable assets • Project Delivery: Prepare and package client projects for delivery according to company standards and deadlines • Workflow Maintenance: Troubleshoot hardware and software issues and contribute to the improvement of system documentation • Client Interaction: Occasionally interact with clients to understand project needs, estimate their collections, and take payment for completed projects
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