Photo Specialist

and behaviors by consistently greeting customers warmly, assisting through proactive and personalized support, and solving customer needs through resolution and follow‑through until satisfied.OperationsDelivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels, maintaining records, ensuring product availability, and maintaining photo expense, raw material, and supply inventory levels that align with forecasted three-week customer demand.Processes and fulfills photo, online, and web pickup orders, ensuring accuracy, timeliness to deliver a seamless customer experience.Provides customer support for service offerings, including FedEx, Western Union, and other auxiliary services, while ensuring compliance with applicable policies and procedures.Maintains photo equipment and utilizes store systems and technology to support daily operations, troubleshoot issues, and deliver quality results.Maintains a clean, organized, safe, and well‑merchandised photo department and contributes to overall store appearance and operational standards.Supports photo and nearby departments in merchandising execution through display maintenance, promotional and seasonal setups, inventory activities, resets, and revisions.Supports the cross‑training and development of store team members on photo department operations and services to ensure adequate coverage and operational continuity during times when the Photo Specialist is not scheduled.Follows company policies, asset protection standards, and applicable regulatory requirements to help ensure a safe, compliant, and secure environment.Collaborates effectively with team members, maintains respectful working relationships, and completes additional assignments as needed to support business objectives.Training & Personal DevelopmentAttends training and completes e‑Learnings requested by Manager or assigned by corporate.Basic QualificationsMust be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours.Preferred QualificationsPrefer six months of experience in a retail environment.Prefer to have prior work experience with Walgreens.We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

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