This role combines leadership, technical expertise, and exceptional customer service to ensure our clients receive high-quality media for their residential properties, including virtual tours, schematic floor plans, and photography. You will play a crucial role in empowering our teams and clients to succeed while receiving generous compensation and opportunities for professional growth. Skills • Exceptional communication skills • Strong attention to detail • Leadership abilities in managing remote teams • Expertise in analyzing and interpreting KPIs and performance metrics • Customer service dedication • Familiarity with Matterport technology and 3D scanning techniques is a plus • Proficient in troubleshooting technical issues related to equipment and software Qualifications • Bachelor’s degree from an accredited university or college • 3-5 years of direct operations management experience with 6+ employees • Remote management experience required • Proven ability to motivate and engage remote teams • Flexibility to travel for fieldwork as needed • Availability to work evenings or weekends when required • Valid driver’s license and satisfactory completion of a Driving Record check Why work in Detroit, MI
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