Residential Photography Manager Job at CoStar Group in Birmingham

Join to apply for the Residential Photography Manager role at CoStar Group1 day ago Be among the first 25 applicantsJoin to apply for the Residential Photography Manager role at CoStar GroupJob DescriptionResidential Photography Manager-Birmingham, ALJob DescriptionResidential Photography Manager-Birmingham, ALCoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.This role would be based in our (Location) office.About The RoleAs a Photographer Manager, you will lead a dynamic team of 8-10 photographers supporting the Homes.com and Apartments.com brands. Provide feedback and coaching to photographers as needed.Maintain a high level of customer satisfaction by promptly addressing any inquiries or concerns from clients and providing exceptional service throughout the process.Review KPI and scorecard performance regularly to identify key areas for improvement.Provide ongoing coaching to team members on Matterport technology, scanning techniques, photography, and company procedures to enhance their skills and performance.Serve as the primary point of contact for technical issues related to equipment and software. Troubleshoot problems and coordinate with IT support to resolve issues promptly.Work closely with internal teams, including logistics, sales, and customer support, to coordinate appointments, address client needs, and ensure seamless delivery of services.Frequent travel within your region, and some travel to the Richmond, VA office is required.QualificationsBachelor’s degree from an accredited, not-for-profit University or College3-5 years’ direct operations management of 6+ employees, remote management experience required.Exceptional communication skills and ability to motivate and engage remote teams effectively.Strong attention to detail and commitment to maintaining high standards of quality and accuracy.Expertise in analyzing and interpreting KPIs and performance metricsDedication to delivering outstanding customer service and ensuring client satisfaction.Flexibility to travel for fieldwork as needed and availability to work evenings or weekends to meet client’s needs.Experience with Matterport technology and 3D scanning techniques is a plusCandidates must possess a current and valid driver’s license.WHAT’S IN IT FOR YOU?When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.We offer you generous compensation and performance-based incentives.