This role also ensures the best visual presentation is being upheld. This position will either work independently or part of a team as requested. The role will also follow and enforce all COVID guidelines as outlined by Westfield. Key Responsibilities: Greet each customer in a warm and friendly manner Interact with customers, determine their needs and educate them on product features and benefits Maintain sales floor and merchandise neat, organized and stocked Unpack, hang/fold merchandise, and secure security tags when needed Adhere to shift schedule, inclusive of time and attendance, coordinate with coworkers to secure coverage if change is needed Comply with Point of Sale policies and procedures, and process transactions accurately Comply with all sales and store operations policies and procedures as set by Winston Retail Required Skills & Experience: 1-3 years of experience within a department, specialty or retail store Previous work as a sales associate with an apparel, accessory, footwear, gift or tech company a plus Available to work a flexible retail schedule, which include mornings, evenings, weekends, extended hours Ability to convert customers into sales with a passion and spark Goal driven, with an ability to multi-task Proven ability to meet or exceed sales goals Exemplary customer service Strong work ethic; reliable and committed for the full duration of the project Strong interpersonal, organizational, and communication skills Experience using an iPad Experience preferred with Square for sales transactions Basic computer skills (Excel, Word, and email), ability to use wi-fi Proficient in capturing crisp, clear mirror image photography (before and after photos to showcase completed work) Smartphone device for reporting purposes -- Android OS 8.0 or higher/Apple iOS 8.0 or higher, with ability to keep phone’s OS up to date Ability to download and install an app on your smart phone, and upload reports via the app Ability to lift to 25 pounds and stand on feet entire shift Will be required to follow all COVID guidelines of Westfield and Winston. Mask required and latex gloves may be required as needed.
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