June 15, 2025

Shipping/Receiving Admin Fri Sat Sun 3:30am-4:00pm

Merchants Distributors, LLC Hickory, North Carolina

Overview: Fri, Sat, Sun Responsibilities: Notes specific instructions with loads or products; recognizing concerns and prioritizes  Monitors progress of direct and labeled tickets throughout the shift, and determines if order of tickets needs to be adjusted; identifies difficult tickets to pick early thus avoiding potential OT  Responsible for Fast 9 orders: release work, print tickets and provide to selectors to pick and deliver to specific internal locations; match and code handbills with signatures  Monitors Souto Foods and specialty loads, prioritize with seasoned selector and ensures instructions are followed  Assign selectors to tickets involving flowers, bananas, eggs and nuts due to delicacy and requirements  Identify new selectors and 3rd party to ensure appropriate tickets are provided based on size and commodity  Responsible for moving selectors between direct and indirect time based on task performing, determines the amount of time to add to their production  Ensure tickets are closed and proper indirect codes used to allow supervisors to track movement and accurate productivity totals  Troubleshoots issues with equipment such as scanners and T2s, accounts for missing equipment at shift end  Responsible for researching ‘scratches’ including checking pallets, inventory, selector voice activity – if needed, communicates with dispatch to remove item, and avoid potential credits at delivery  Communicates with lifts for let downs as needed, providing missing pallet numbers  Track selectors progress on tickets, monitor their breaks and lunches to determine discrepancies  Provides handbills for Estes and Old Dominion drivers and instructions on pallets, doors, and product return  Provides reporting to Ops team on weekly selection totals, production reporting to supervisors daily  Maintain new hire folders containing production percentages, total cases selected, and weekly goals  Strong ability to multi-task and prioritize work  Must be able to work a flexible schedule in all warehouse environments  Self-starter that needs minimal supervision  Strong customer service and communication skills  Excellent organizational and problem-solving skills  Beginner to intermediate level Excel and Word

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