Oct. 1, 2020

Spicewalla Seeking Sales & Marketing Administrative Assistant

Confidential Knoxville, Tennessee

Spicewalla is a part of the Chai Pani Restaurant Group family and we're looking for a Sales & Marketing Assistant to join our team. We don't mind if you're just starting out in your career or have years of experience. What we care about is that you're excited about food, want to make people happy, and want to work with people that truly care about you. * Model best practices of work ethic, punctuality, honesty, dedication, generosity & communication * Be a resource of calm, professionalism, product knowledge, and timely communication * Model appropriate, professional, and friendly interpersonal communication and treatment of co-workers and team members * Promptly respond to all incoming emails with confirmation of receipt and ETA for fulfillment * Model mindblasting service in promptly answering incoming phone calls and re-routing inquiries to appropriate department or team member * Transfer electronic marketing campaign data - flagging new audience members * Maintain 'Win This Tin' audience - pick giveaway winners, communicate with winner & mail prize * Oversee promotional campaigns, coordinating copy and imagery put out and maintaining records of individual engagements with the promotions * Weekly & monthly newsletters * Compile copy from other team members and write copy as needed * Compile newsletters and format in accordance with brand standards * Distribute newsletters to identified audiences * Responsible for linking all online blogs and press to their product pages * Post press updates to Shopify website and update Spice Advice photos * Transcribe 'Chai Time' videos, type up recipe, collaborate for edits, post recipe to relevant blogs & newsletters * Organize and maintain dropbox imagery - categorize content * Maintain photography needs spreadsheet and collaborate to have samples in hand weekly for photoshoots * Coordinate with Human Resources Manager to pickup and distribute team member birthday gifts * Coordinate with production team for any samples needs for upcoming recipe tests and photo shoots * Place the request with production and pick up when ready to deliver personally * Assist as needed with assorted back end admin work on Shopify & Faire websites relevant to new product launches, shipping weight updates, price changes, etc. * Be available to Director of Sales, Marketing Director, and members of the sales and marketing department regularly to receive instructions and parameters for current projects & updated timelines * Communication conducted via email and our company Slack messenger

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