Studio Experience

Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company and the largest artistic photography company in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality. We are searching for a Studio Experience & Sales Training Manager to join our dedicated team, playing a crucial role in developing, delivering, and continuously improving training programs that combine emotional intelligence, client experience, and premium sales performance. What You'll Do - Design and deliver a comprehensive training program on emotional intelligence, trauma-aware communication, active listening, confidence coaching, and client experience excellence - Develop high-impact sales modules: value-based selling, soft closing, upselling, and objection handling - Facilitate workshops, role-plays, simulations, and 1:1 coaching sessions, supported by scripts, guidelines, and evaluation tools - Shadow photographers during sessions to provide tailored feedback and enhance emotional presence and commercial performance - Track performance metrics and implement personalized development plans - Ensure consistent, ethical, and high-standard client experiences across all studios - Establish evaluation frameworks, certification processes, and structured onboarding for new hires Requirements - You are an expert in designing and delivering impactful training programs, from workshops to immersive role-plays - You have strong experience in luxury retail, wellness coaching, customer experience, beauty, hospitality, or service-oriented industries - You have a proven track record in premium, high-ticket B2C sales - You demonstrate a clear mastery of consultative selling, emotional-driven purchasing, and high-value closing techniques - You demonstrate outstanding listening capability, are able to respond to emotional, sensitive, or vulnerable conversations with empathy and professionalism - You bring a strong coaching presence, able to recognize subtle behavioral patterns and elevate performance through thoughtful, tailored feedback that inspires confidence and motivation Benefits - Inspiring Work Environment: Immerse yourself in a creative, collaborative studio where artistry and empowerment converge - Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development - Recognition and Support: A team that values your contributions and celebrates your success - Exclusive Perks: Access to Nuovo's services and products, ensuring you, too, can experience the power of portraiture. This is your opportunity to join a team dedicated to excellence and artistry.