April 1, 2021

Yellowstone National Park Tour Guide | Yellowstone Luxury Tours

Confidential Wyoming, Wyoming

Position Summary: Our Luxury Tour Guides provide safe and reliable transportation through Yellowstone National Park in a professional yet enjoyable manner, requiring candidates to multitask operating a full-sized suburban or Transit vehicle while listening and engaging with our guests. These Individuals must be outdoor and adventure enthusiasts, as each tour will be customized to the groups wants and physical abilities. The position collaborates with both office and field operations, to help define both the brand and provide exemplary services as an ambassador for Natural Retreats. This includes: • Timely and consistent availability 2-4 times a week • Greet guests in a friendly and welcoming manner • Operate vehicle safely on an assigned route, picking up and dropping off authorized guests only • Obey all local, state, and federal traffic laws • Maintain a clean and safe working environment • Ensure safety of guests in the vehicle and on the trail • Possess a clean driving record • Clean and help maintain vehicles before and after each use • Report any incidences with the vehicle or passengers to the proper manager or authorities • Inspect vehicle for proper operating condition before and after every shift according to checklist provided • Maintain accurate and detailed shuttle logs • Communicate with office staff and management on any guest requests • Aid passengers in and out of vehicle as needed • Stock vehicles with provided scope, bear spray, cooler daily • Hand out lunches and help serve guests during a scenic picnic lunch • Ability to manage the day for their guests Physical Demands: • Ability to operate a car or van • Be at least 23 years of age • Ability to sit, stand, walk, and lift up to 50lbs throughout the day • Endure exposure to extreme weather conditions including: hot and cold weather, icy road conditions, and high wind speeds • Hike for at least 3 miles, as you will aide guests during their “off the beaten path” experiences • Constantly listen and provide answers to the best of your knowledge • Ability to perform and demonstrate emergency evacuation procedures or First Aid after training Successful Criteria: • Friendly and welcoming demeanor • A ‘can-do’ attitude • Attention to detail • Flexible to changing with guests needs • Strong Ethical conduct • Strong interpersonal, verbal, and written communication skills • Proficiency in basic technology such as cell phones • Previous tour experience (preferred, not required) Required Skills • Knowledge of Yellowstone National Park (or the dedication to learn) • Attend paid ServeSafe, First AID, and CPR training, provided at no cost to you by Natural Retreats • Must complete Department of Transportation physical exam prior to employment including a drug screen to obtain a Medical Examiner’s Certificate, at no cost to you • Paid vehicle and route training • Valid and current state driver’s license • Clean driving record Position Type/Expected Hours of Work: This is a part-time, seasonal position. Compensation includes paid for certification classes, paid on the job training, and a flat rate of $200/day + tips on a normal work day.

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